Privacy Policy

At Genie Smart Nest, we are committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, products, and services related to home automation and office automation.

We may collect personal information such as your name, contact number, email address, location, project details, and other relevant information when you fill out inquiry forms, request a quotation, schedule a service, or communicate with us through any channel. We may also collect non-personal information such as IP address, browser type, device details, and website usage data to improve our services and user experience.

The information collected is used strictly for business purposes, including responding to inquiries, providing automation solutions, processing orders, performing installations, offering customer support, sending service updates, and improving our products and services. We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Genie Smart Nest may share limited information with trusted third-party partners such as product manufacturers, software providers, logistics partners, and payment service providers strictly for service delivery purposes. All such partners are required to maintain the confidentiality and security of your data.

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Our website may contain links to third-party websites or applications. Genie Smart Nest is not responsible for the privacy practices, content, or security of such external platforms. Users are advised to review the privacy policies of those websites separately.

Clients using smart automation systems are responsible for maintaining the security of their network, devices, login credentials, and access permissions. Genie Smart Nest shall not be responsible for any data breaches caused by customer negligence, weak passwords, or unauthorized access to client networks.

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. Any such request can be made through our official contact channels.

We reserve the right to update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. Continued use of our services after any modification indicates acceptance of the updated policy.

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, you may contact Genie Smart Nest through the details provided on our website.